Frequently Asked Questions
Installation
How precise is Inspemon’s LiDAR?
Our LiDAR sensors deliver millimeter-level repeatability (±1 mm), ensuring highly accurate 3D point clouds for monitoring slab displacement and other industrial applications.
How do I mount the LiDAR sensor?
LiDARs can be mounted on poles, walls, or fixed structures using the provided brackets. Ensure a stable and vibration-free installation for optimal performance.
How do I power the LiDAR via PoE?
Simply connect the sensor to a PoE-enabled switch or injector (Power over Ethernet). The power supply MUST be the one supply with the AML . This single cable provides both power and data, simplifying deployment.
How do I connect the LiDAR to the network?
Use an Ethernet cable from the sensor to your network. The connection on inspemon cloud is automatic no need to configure any IP address.
How do I add an AML (Automated Monitoring LiDAR) to the Inspemon Cloud?
After connecting the LiDAR to your network, log in to the Inspemon Cloud platform. Use the “Add Device” feature, input the sensor ID, and assign it to a project. Data will start streaming automatically for real-time monitoring.
After sale services
What kind of maintenance does the LiDAR require?
Our LiDAR is low-maintenance, but we recommend cleaning the sensor lens and checking mounts periodically. Firmware updates are handled remotely .
How do I troubleshoot connectivity issues?
Check your PoE connection, network configuration, and sensor LED status. If the problem persists, contact Inspemon support for remote diagnostics.
Can I recalibrate the sensor after installation?
Yes, recalibration is simple via the Inspemon software. Follow the guided steps to adjust the reference points for continued millimeter-level accuracy.
How do software updates work?
Updates for both the LiDAR and the Inspemon platform are pushed automatically through the cloud. You can schedule updates to avoid disrupting monitoring.
What warranty and support options are available?
All Inspemon sensors come with a 1-year warranty, including technical support and replacement if needed. Extended service plans are available for long-term projects.
Contact & Infos
How can I request a demo?
Visit our website or contact our sales team to schedule an on-site or virtual demo. We’ll show hardware and cloud features in action.
Where can I find technical documentation?
All manuals, datasheets, and installation guides are available in the Inspemon Cloud support portal or upon request from our team.
Who should I contact for a custom project?
For specialized projects, email our solutions team. We’ll work with you to configure hardware, software, and monitoring parameters.
How can I report a problem or bug?
Use the support ticket system in the Inspemon Cloud, or email support. Our team will provide a response and remote assistance.
Can I integrate Inspemon data with other platforms?
Yes, the Inspemon platform supports API access and data export, allowing integration with your existing asset management or analytics tools.
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